A Little Less Aggrevation, Please!

Duck!

Kate is on a rant.

I just took my car over to have the brakes looked at. They were making a grinding sound and vibrating really badly every time I used them. Now, take into account my car has only 9,300 miles on it. Yes, less than 10K. If my milage were a story, it would be a short one! So, I take it over to my friends at STS – the same one we’ve been going to for years, and the manager takes the wheels off and comes back inside the waiting area with a disgusted look on his face.

“Sweetheart, your rotors are rotted through and your brakes are down to the nubs on the right side. You have less than 10,000 miles on that car. You’re still under warrenty.”

Now, this manager is a doll (hot, too, I might add) and he picked up the phone, called my dealership and made the appointment for me. My rant has nothing to do with him as he’s always gone out of his way to take the best possible care of all his customers, Dave and I included – which is the reason we’ve been such loyal customers over there for the last 16 years. My rant is with the automaker.

WHY PUT SHOTTY-ASS PARTS ON A BRAND NEW CAR?

You know, it’s no surprise the automakers are in major crisis when they do asshat things like that to the consumers. This is the third Saturn I’ve owned, and Dave reminded me as we were driving back from the dealership (in our 11 year old Jeep that’s only needed brakes replaced twice in that time) that our other Saturns required rotors and brakes with a frequency that was staggering. Really? Why don’t I remember this? Sure, I remember taking it in for such repairs, but parts do wear out on cars and need replaced. It’s just the way it is. But it’s always been long past 10K when the brakes needed attention.

To me it seems counter-intutive to put shotty parts on new cars. Yeah, you might luck out and get the owner past their warrenty before things need replaced and force them to purchase new, but what does that do to consumer confidence? I’ll tell you: it sucks it down a big black hole of anger, and straight to the Yellow Book to find the nearest Toyota dealership.

The only upside of this farce is the fact I won’t have to pay for it.

End Rant -

-Kate

2 Responses to “A Little Less Aggrevation, Please!”

  • Inez Kelley says:

    *slowly back away from the blog*

  • Sela Carsen says:

    Dude. That is just so wrong. I had a Saturn years ago and never had any trouble with it, but that was right after they opened. Maybe things have changed — for the worse, it seems! Sorry about the aggravation, but at least you don’t have to pay for it.

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